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Competence Development for World Class Intelligence
– Cases from T-Systems and Best Buy
As your competition becomes more globalized, diverse and intense, how can you ensure that your organization has the right competencies to conduct world class intelligence, in order to defend and grow your markets?
- Do you have a framework to identify and develop the needed competencies and skills?
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What are the different areas of attention for education? What groups of skill sets have you identified?
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How do you choose the right development and training format?
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How would the ideal competence development and education program for your intelligence professionals look like?
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What is the wider impact of training intelligence professionals, with regards to their stakeholders?
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Should your stakeholders be provided training on intelligence as well?
Date: Tuesday, March 12, 2013
Time: 1000hrs EST (New York), 1100hrs BRST (Sao Paulo), 1400hrs GMT (Lisbon, London), 1500hrs CET (Amsterdam, Berlin, Paris, Prague, Tunis), 1600hrs SAST (Johannesburg), 1600hrs EET (Helsinki), 1800hrs MSK (Moscow), 1800hrs GST (Dubai), 1930hrs IST (Mumbai), 2200hrs SGT (Singapore, Shanghai, Hong Kong)
Learn how leading organizations manage these issues and more, as GIA experts and two guest speakers from Best Buy in the US and Deutsche Telecom/T-Systems in Europe share from their own experiences.
Regardless of how you measure your market intelligence team's performance, you will be able take away ideas on how to use proven concepts to develop your own intelligence competencies.
Come join us for this thought provoking and informative webinar!
Who should attend:
Intelligence directors, VP strategy, VP HR, VP business development, intelligence analysts, business insight managers, market research managers and others who are interested to learn more about competence development related to intelligence and market insights.
Presenters:
Phil Britton
Senior Manager, Competitive Intelligence, Best Buy Company
Mr. Phil Britton joined Best Buy Company, the world¡¯s largest Consumer Electronics retailer in 1993 and has been involved with Competitive Intelligence within Best Buy nearly since its inception as a department in 2001. During this time Phil and the team at Best Buy have been actively involved in moving the capability from a simple pricing function to a full-blown CI department capable of serving customers ranging from individual retail stores to senior executives on the global stage.
Henning Heinrich
Vice President Market Intelligence, Deutsche Telecom/T-Systems
Mr. Henning Heinrich is responsible for providing actionable market intelligence to business leaders across all divisions and more than 20 countries. His team is chartered to deliver headlights on market dynamics, competitive threats, and emerging opportunities that enable effective resource and investment decisions through fact based market insights. Henning has established a market intelligence competence center with several systems to gather, analyze, and share information.
Joost Drieman
Vice President Intelligence Best Practices, GIA
Mr. Joost Drieman has 30 years of international experience in strategy, business development, Market Intelligence and management. Joost joined Cisco Systems as Director, Market and Business Intelligence, European Markets in 2006 where he developed the intelligence team to become World Class consultants. Prior to that, he has served in senior positions at Getronics, UB Networks, Tandem Computers and Telindus and has provided consulting work for the European Commission.
Hans Hedin
Vice President Business Development, GIA
Mr. Hans Hedin has worked in MI/CI consulting since 1992 and spends most of his time advising global companies on organizing and further developing World Class Market Intelligence programs. Some of his global projects include intelligence product development, organizing and optimizing the intelligence function, Market Intelligence Benchmarking, Early Warning Systems, War games / Future games, and scenario analysis. Hans is also a frequent speaker at international intelligence conferences, and he has chaired the most recent GIA Conferences in Europe and North America.
Read more: http://www.globalintelligence.com/events/gia-webinars/upcoming-webinars/competence-development-for-world-class-intelligenc#ixzz2Merujq00